Full 6-month warranty on all our watch bands!
A great buying experience and customer satisfaction is what we strive for. We stand by our products and will offer a full warranty for 6 months on any product you have purchased from us.
All Swatchd products are of premium quality and have been tested before we make them available in our shop.
In the unlikely event that a watchband that you have purchased from us shows signs of wear and tear that should not be expected within 6 months of purchase (for example but not limited to, broken clasps/buckles, torn bands or broken connectors), we will replace your band promptly.
How are you eligible for this warranty?
Applying for our warranty is easy.
- Contact us on firstname.lastname@example.org and describe the issue.
- Make sure you include clear pictures of the issue.
- Include the order confirmation email that we sent you after your purchase or, if you don't have this anymore give us the email address that you used when ordering your item.
- Our Swatchd Support Heros will get back to you within 2 business days with further instructions.
- If your claim is approved, we will send you a replacement band free of charge. There is no need to return the original band to us.